Update from the North Yorkshire Warm & Well Project

North Yorkshire Warm & Well offers help on keeping warm and saving on energy bills.

Support available from the Warm and Well partnership

  • Energy comparison and switching
  • Energy Debt Advice and support with applications for Energy Trust Funding and Grants.
  • Practical advice on energy efficiency measures
  • Referrals to partners to conduct home visits for Heating and insulation advice and installation.
  • Applications for funding for the purchase of emergency fuel i.e. coal,

electric heaters, prepayment cards and Gas bottles from various charitable organisations.

  • Support clients with high energy bills.
  • Sourcing funding for New or replacement boilers and heating systems and installation.

Citizens Advice Mid-North Yorkshire

Money& Benefits North Yorkshire 0300 3031 598

Free advice on Universal Credit, welfare benefits or help managing money. We’re open 9-4pm Mon-Fri – if we can’t answer, there’s a voicemail facility to leave a message. You can also leave a message outside of our opening hours and we’ll get back to you.

Extra Legal Help for North Yorkshire Residents

A new project, set up by Citizens Advice in North Yorkshire, is giving legal help and advice to those who need it to solve problems in their everyday lives, as well as support for those representing themselves in court.  Three newly recruited legal advisers are already helping clients with issues around, housing, family and discrimination.

Green Doctor

Green Doctor in partnership with Warm and Well, deliver energy assistance across North Yorkshire. They currently have funding until June 21 to issue Fuel Vouchers. Green Doctor Poster

Office Opening times

From 12th April the Citizens Advice Offices in Mid- North Yorkshire are open for emergencies or for clients unable to access online or telephone support.

Northallerton   Monday & Thursday 10.00 – 14.00

Richmond   Tuesday 10.00 – 14.00

Open Invitation

If you would like any further information on how Warm & Well can support either you or your clients do not hesitate to contact the team on 01609 767555.  Thank you for all your support and look forward to hearing from you.

Free training opportunity – Become a Community Energy Ambassador

Join 77 other organisations from across the north of England who have already taken the positive step to have one or more of their staff or volunteers trained as a Community Energy Ambassador. Our enjoyable and informative course will give you the skills and knowledge you need to be able to help vulnerable households reduce their energy costs and be warm, safe and well at home. The course runs over 3 sessions and the next one starts  2-3.30pm on Thursdays 13, 20 and 27 May .    You can find out more information and book your place  here:

Does your organisation support young people?

We are starting an exciting new project aimed at supporting and engaging young people (16-25 year olds) around energy, particularly those who may be moving into their first tenancies. We are running a workshop on 19th May to tell you all about it and to look at opportunities to work together. You can sign up here: or contact Katy for more information and to get involved:

Any questions then please contact Kate: or 07738 818391

Richmondshire Climate Change Action Group

The Richmondshire Climate Change Action Partnership are looking for local residents and representatives of community groups and other support organisations to become Community Energy Ambassadors. They have teamed up with the Yorkshire Energy Doctor who is running a free training course on 7th 21st & 28th May 9.30 – 11.00 to book a place visit


Julia, Susan, Karolina, Glen & Maciej

Warm & Well in North Yorkshire